Organisational Readiness

A practical framework for embedding lived experience

Every organisation’s lived experience journey starts with a simple question:

Why does lived experience matter to us?

LEx Ready helps organisations explore this question and translate their answers into meaningful action.

Rather than telling organisations what to do, LEx Ready provides a structure for reflection, conversation and action – helping organisations consider how lived experience is valued, experienced and embedded to their unique setting.

The framework is built around three interconnected areas:

Together, these three areas help organisations move from identifying their why to embedding lived experience across culture, practice and systems.

Bringing LEx Ready to life

Cultural Collaborative Workshops are a practical way for organisations to engage with the LEx Ready framework and explore what embedded lived experience looks like within their own context.

Through facilitated discussion, reflection and collaborative activities, teams work through the interconnected areas of Commitment, Culture and Design to identify strengths, opportunities and practical actions that support meaningful lived experience participation and workforce integration.

More than a training workshop, Cultural Collaborative Workshops create space for organisations to reflect on the conditions that support embeddedness. Participants explore how lived experience values and principles can be reflected in workplace culture, decision-making, leadership, governance and organisational systems.

The workshops support organisations to move beyond inclusion in principle and towards creating environments where lived experience expertise is consistently valued, meaningfully included, and able to influence culture, practice and outcomes.

These workshops focus on organisational culture, not just individual learning.

Participants explore real workplace experiences, hear different perspectives and engage in meaningful conversations about culture, systems and practice. Rather than providing predetermined solutions, the workshops support teams to identify what is most relevant to their own environment and build on existing strengths.

Key features include:

• Facilitated reflection and discussion
• Shared ownership and collaborative learning
• Exploration of culture, assumptions and workplace dynamics
• Practical application within the team’s own context
• Action-focused outcomes
• Flexible delivery tailored to organisational needs and capacity

By connecting organisational commitment with workplace culture and everyday practice, Cultural Collaborative Workshops help organisations turn intention into action and strengthen the conditions that support meaningful lived experience participation and workforce integration.

Cultural Collaborative Workshops are designed to meet organisations where they are in their lived experience journey. Whether you are preparing to introduce lived experience roles, strengthening support for an existing lived experience workforce, or exploring how lived experience values can be embedded more broadly across your organisation, workshops can be tailored to reflect your context, goals and priorities.

Workshops are suitable for leadership teams, service teams, multidisciplinary teams, boards and governance groups, and may be particularly valuable across the mental health, alcohol and other drugs, suicide prevention, and community services sectors.

Taking a flexible and tailored approach, the LEx Training Hub works collaboratively with organisations to understand their unique environment, workforce composition, capacity and stage of readiness. Together, we identify areas of focus, existing strengths and opportunities for growth to ensure the workshop is relevant, practical and meaningful.

To tailor the workshop content accordingly, we’ll work with you to understand your organisation’s context and priorities, including:

• Why lived experience matters to your organisation
• How that commitment is currently experienced across your workplace
• Existing strengths and opportunities
• Areas of focus for your team
• Practical actions and outcomes you would like to achieve

Workshop content can be tailored to suit the needs and priorities of individual organisations and may include:

• Understanding and embedding lived experience values and principles
• Organisational readiness for lived experience workforce integration
• Workplace culture, inclusion and belonging
• Exploring assumptions, bias and organisational barriers
• The role and contribution of the lived experience workforce
• Collaboration and multidisciplinary practice
• Navigating tensions between systems, risk and person-centred values
• Turning commitment into practical action

Participants will:

• Develop a shared understanding of lived experience values and principles
• Increase confidence in supporting lived experience participation and workforce integration
• Reflect on organisational culture and readiness
• Identify strengths, barriers and opportunities for growth
• Strengthen collaboration across teams
• Develop practical actions that support meaningful and sustainable change